1. What do we do with your information?

When you purchase something from our webshop, a part of the buying and selling process is that we collect the personal information you provide us, such as your name, address, and email address.

When you browse our webshop, we also automatically receive the Internet Protocol (IP) address of your computer to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we can send you emails about our store, new products and other updates.

2. Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, confirm your credit card, place an order, arrange a delivery or return a purchase, we suggest that you consent to our collection and use of it for this specific reason alone.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your consent, or give you the opportunity to say no.

How do I withdraw my consent?

If, after you log in, you change your mind, you can withdraw your consent to us regarding the To contact you, for the continued collection, use or disclosure of your information. You can do this at any time by writing by E-mail info@homehagen.com

3. Disclosure of information

We may disclose your personal information if required by law or if you do not comply with our terms of service.


If you select a direct toll path to complete your purchase, Wocommerce stores your credit card data. It will be encrypted via the data security of the payment card industry (PCI-DSS). Your purchase transaction data is stored only for as long as necessary to complete your transaction. When this is completed, the purchase transaction information is deleted.

All direct payment routes comply with the standards set by the PCI-DSS, which is managed by the PCI Security standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and discover

. PCI-DSS Requirements help ensure the safe handling of credit card information from our webshop and its service providers.

Payment Options

Payment options are: Visa, MasterCard, MobilePay, PayPal, Visa Electron, Visa Debit and Maestro. And bank transfer.

The amount is first raised on your card when the item is shipped.

By bank transfer, check electricity. The like. You are not protected by the opposition system.

5. Third party

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

Certain third-party providers, such as Payment system and other payment transaction processors, however, have their own privacy policy regarding the information we need to provide to them for your transaction-related transactions.

For These providers, we recommend that you read their privacy policy so that you can see how your personal information will be handled by these providers.

Pay particular attention to the fact that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you choose to continue with a transaction that involves the services of a third-party service provider, your information may be subject to the laws of the jurisdictions in which that service provider or its facilities are located.

Example: If you are located in Canada and your transaction is processed by a payment system located in the United States, your personal data used in the execution of this transaction may be subject to disclosure in accordance To U.S. law, including the Patriot Act.

When you leave our store site or are redirected to a third party site or program, you are no longer covered by this privacy policy or our website terms of Service.


When you click on links in our store, they can guide you away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statement.

6. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, published, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and saved with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement further generally accepted industry standards.

7. Cookies

Here is a list of the cookies we use. We’ve listed them here, so you can choose whether or not to opt out of cookies.

woocommerce_cart_hash session Used to identify when changes are made to the contents of the curve.
woocommerce_items_in_cart session Stores information about the contents of your shopping cart.
wp_woocommerce_session_ 2 dage Allows you to store information about your session (referrals, landing page, etc.).
woocommerce_recently_viewed session Used to provide a better user experience on the page. Read more about this here: Recent Viewed Products.
store_notice[notice id] session Used to notify if there are any errors. is free shipping for a period or a new campaign.

You can read more about Woocommerce Cookie policy here

8. Age of consent

By using this website, you declare that you are at least the age of majority in your state or province, or that you are the age of majority in your state or province, and you have given us your consent to allow some of your minor relatives to use this site.

9. Changes to this Privacy policy

We reserve the right to change the privacy policy at any time, so review it frequently. Changes and clarifications will take effect immediately upon change on the website. If we make material changes to this policy, we will notify you that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or reveal it.

If our store is purchased or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

Questions and contact information

If you want to: access. To correct, modify or delete any personal information we hold about you, register a complaint or simply want more information, contact us at info@homehagen.com

24 Month Warranty

All purchases at HOMEHAGEN are applicable under the Act of the Act.

When you shop with us as a consumer, you have 24 months warranty. This means that so you either get it repaired or replaced refund or reduction in price, depending on the specific situation. It is a requirement that the complaint is justified and that the defect is not caused by the breach of the product or any other harmful approach to the product.

You must complain in “reasonable time” when you have discovered a defect. If you notify us within two months after the error is detected, the complaint should always be timely.

If the complaint is justified, we will reimburse your (reasonable) shipping costs. The product must always be returned in properly wrapped packaging and remember to get a shipment receipt so that we can refund your shipping costs.


You can return the items you have purchased from us.

You can order a free return label for your return package if you are in Denmark.

For International Return costs should exceed €40, any additional shipping costs will be deducted from your refund. A receipt for the return shipment must be sent to us to activate your return shipment refund.

Once we have received your return package, our customer service will process your return as soon as possible. Your return order must meet the terms of the return and we will refund your receivable.

Returned items are sent to:

Homehagen ApS
Gammel Kongevej 147
1850 Frederiksberg