Delivery and Returns
Delivery / pickup
Shipment of the order
All orders are delivered freight free with Post Nord & GLS from Denmark.
Undo Checkout before receiving
You as a consumer have 14 days to cancel when you shop with us.
The withdrawal period will expire 14 days after the day you received your item, or get the last physical possession when it comes to an agreement on several items that have been ordered in one order and delivered separately.
You must within 14 days of receipt notify us that you want to cancel your purchase. The notification shall be given by firstname.lastname@example.org, In your message, make us clearly aware that you want to use your right of withdrawal.
You can not undo by simply rejecting the goods without being given us clear message on this.
You can return the goods you bought from us.
you can book a return note and get the return shipping for your return package for free if you are inside Denmark.
Use this link: https://retur.pakkelabels.dk/homehagen
For international return the cost shouldn´t exceed 40€, any additional shipping costs will be deducted from your refund. A receipt of the return shipment should be mailed to us to enable your return shipment refund.
Once we receive your return package our customer service will deal with it as soon as possible. If your return order fulfills the conditions for the return, then we will refund your purchase.
The product is sent to:
Pilegaards Vaenge 167