Delivery & Return
At Homehagen, we offer free returns within 14 days of receiving the order. Send us an email at firstname.lastname@example.org with your order number and what you want to return, and we will send you a free return label by email, which you simply have to print and put on your return package.
At Homehagen, we offer a two-year right of complaint. Should you have a complaint, we ask you to contact us as soon as possible. Stop by the store or send us an email at email@example.com with a picture and a few words about the complaint.
Our production is located in Portugal at a recognized, GOTS-certified factory.
An important part of our success is the quality and choice of our business partner, who have their focus on how they produce their fabrics and textiles.
By collaborating with textile experts from the famous region of Guimaraes in Portugal, we are able to deliver a premium product that maintains a high standard of weaving. The manufacturer can also vouch for making a product that can withstand the test of time. Everything is made by skilled craftsmen, who have worked in the same area over time since the 18th century.
Our bedlinen in cotton satin and cotton percale is both GOTS certified and carries the Oeko-Tex certification.
Our linen bedlinen is Oeko-Tex certified.
Our towels are in organic cotton and Oeko-Tex certified.
Our wool products are Oeko-Tex certified.
Our cotton pillows are GOTS-certified and Oeko-Tex certified.
We only use organic cotton that is either Oeko-Tex certified or GOTS certified.
Wash & Care
We recommend that you unfold the product completely before washing and avoid overfilling the machine.
The product stretches easily after washing. The bedding can withstand being tumble-dried at low heat, but we recommend that you air dry the bedding, as it gives a smoother result and is better for the environment.
The first times you wash your bedlinen, we recommend 40 degrees and you may experience some creasing. Since the bedding is 100% organic and without any anti-crease chemicals or other synthetics, it will have a natural crease, but it will be smoother in use when the fibers have been processed and settled. If a smooth and shiny look is desired, ironing is recommended.
If you have any other questions, you are always welcome to call us on +45 3045 6045 or send us an email at firstname.lastname@example.org.